SQL DBA - Microsoft Corp

Position : Senior Software Operations(IC)


Job Location :Hyderabad.

Years of Exp : 6yrs+





We are looking for Senior Software Operations lead to manage the systems powering MSIT applications through strong understanding of technologies and principles of Software Application Support, system administration, service delivery and operations. The job entails managing all aspects of systems management, administration, and operations of large-scale web and SQL based services by involving in design, deployment, management, Production Support and operations.



Primarily this role oversees the implementation of complex, mission and business critical systems in a production environment and manages application support to established service levels to facilitate the effective utilization of the systems



Responsibilities:



Contribute individually in the implementation and support of systems in a production environment

Responsible for maintaining the highest levels of systems availability, data delivery and availability, and customer satisfaction for all assigned systems

Drive the implementation of continuous improvement activities including new support tools and automation

Developing the road map for the applications by providing strategic insights into stability and availability of the applications.

Responsible for end user satisfaction with complete accountability of meeting the defined Service Level Agreements (SLA & OLA).

Act as escalations contact for mission critical & revenue processing applications and drive solutions with complete end-to-end ownership

Responsible of capacity management with a strong ability to anticipate future demands and growth by working closely with key stakeholders.

Strong documentation skills in documenting processes, procedures and tools descriptions.

Responsible for maintaining strong partnerships and working relationships with dependent internal IT groups geographically and vendors

Participate in and contribute to Release activities including Spec reviews

Understand and contribute to effective Monitoring of the critical components of the System

Align with standard process compliance including MOF/ITIL



Requirements:



Should have 6+ years of experience in production support role supporting windows 2003/2008, SQL Server 2000-2005-2008, Internet Information Server (IIS5-7), in a large scale 24x7 operations/production web service environment.

Must have SQL aptitude including ability to execute SQL troubleshooting procedures, analyze SQL code and results from SQL queries

In depth knowledge working with Windows, SQL, IIS, NLBS Clustering, SAN and infrastructure environments

Experience in managing production systems and applications built on Windows servers and advanced knowledge of SQL Systems, Web technologies, Active Directory, TCP/IP protocols, system performance and IIS

Strong ITIL and MOF knowledge and experience

Strong analysis and customer service skills with sound problem solving, judgment and decision-making skills

Excellent teamwork, communication, and documentation skills

Knowledge of scripting languages and technologies (Powershell, VBScript, Perl, WMI etc.), Experience with programming (ASP.NET, XML, HTML, C, C++) is a plus

Ability to work in shifts in 24x7 support model



List of skills preferable for this position



4-year bachelor’s engineering course from the reputed institution

Should be process oriented, should have good knowledge about SEI-CMM, Six Sigma and PSP/TSP, preferably from a CMM Level 5 company